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A.06.30 Release Notes
The new Eloquence A.06.30 installation program for the 32bit Windows
platform is based on the Microsoft Windows Installer and thus complies to
the Microsoft Windows 2000 logo requirements.
It supports Windows 2000, Windows NT 4.0 and Windows 98 as well as
Windows 95.
Introduction
The Microsoft Windows Installer is a new system component initially
shipped with Windows 2000. It interoperates with so-called MSI files
which are actually databases holding all information about any installed
product. Therefore, the Windows Installer is always aware about all
installed software on the system and the several components installed
with any software. This makes it easy to keep the system in a clean
state. Additionally, the Windows Installer can take the necessary steps
to repair a particular installation or to uninstall a particular product.
Eloquence A.06.30 provides the eq63.msi file which holds the
installation database. The components to be installed are divided into
separate "cabinet" files which are laid-out in a compressed format.
The contents of the cabinets are listed below.
On Windows 2000, the eq63.msi file is sufficient to start the
installation: just double-click the eq63.msi file. There is no
need for a separate setup.exe program as with former
installations.
However, for Windows NT 4.0, Windows 98 and Windows 95, the appropriate
Windows Installer engine might not be present on your machine yet. For
this purpose we provide a setup.exe which first installs the
appropriate Windows Installer engine on your system and then launches the
Eloquence A.06.30 installation.
The Windows Installer engine for Windows NT 4.0 is contained in a file
named instmsiw.exe. The name of the file containing the engine for
Windows 98 and Windows 95 is instmsia.exe. Both can be manually
started to install the appropriate engine on your system, but this is
normally done automatically by setup.exe for convenience.
Contents of the cabinet files
The cabinet files represent the different Eloquence A.06.30
components. Each cabinet is self-contained and can be selected during the
setup process if you choose a customized installation.
- eq63_client_gui.cab
contains the runsrv32 and dlgsrv32 graphical user interface components
necessary to execute any local or remote GUI-enabled Eloquence
program. Such a program can conveniently be started with either the
eqstart or eqexec32 utilities which are both included as well.
This is the minimum client installation.
- eq63_client_runtime.cab
contains the eloqcore program which enables you to locally execute
your Eloquence programs. Additionally, the Eloquence configuration
utility is included. If your programs all reside on remote systems it
is not necessary to install this cabinet.
- eq63_client_developer.cab
contains the Eloquence Integrated Development Environment (the IDE)
as well as the list and store utilities and all data base client
programs such as schema, dbcreate and dbimport. If you do not modify
your programs or data bases on the particular system it is not necessary
to install this cabinet.
- eq63_server.cab
contains the eloqdb6 data base server as well as the eloqsd daemon. If
the particular system runs Windows 2000 or NT and is intended to act
as a Eloquence data base and/or application server this cabinet must
be installed.
- eq63_doc_html.cab
contains the core on-line documentation and release notes and should be
installed along with the client_runtime and/or client_developer cabinet
files.
- eq63_manuals_html.cab
contains the entire manual set in HTML format. Since these are a lot
of small files you should consider to install this cabinet in a central
location and integrate it into your intranet web server's document
hierarchy.
- eq63_manuals_pdf.cab
contains the entire manual set in PDF format to be viewed with the
Adobe Acrobat Reader (TM) which is freely available
on the internet.
In a complete installation, the three client cabinets are installed as
well as the doc_html cabinet. On Windows 2000 or Windows NT, the server
cabinet is additionally installed. The manuals are not installed unless
you choose a customized installation and select them manually.
Installation instructions
- On Windows 2000 or Windows NT 4.0, please ensure you have
administrative capabilities.
- If you have a previous Eloquence A.06.30 beta release
installed, please uninstall it first using the "Add/Remove Programs"
applet found in the Windows Control Panel.
If this does not succeed, please try the installation program of the
previous A.06.30 beta release. If this does not work at all, please
refer to the "Troubleshooting" section below.
However, if you have Eloquence A.06.00, A.06.10 or
A.06.20 installed, a prior uninstallation is not
necessary.
You should choose a customized installation and make sure you install
A.06.30 into your previous Eloquence installation directory.
In any case, your previous configuration files are not overwritten
by the Eloquence A.06.30 installation process.
- Now start the setup.exe installation launcher program and
follow the installation instructions.
If you wonder if you should choose a complete or a custom
installation, please refer to the section "Contents of the cabinet
files" above.
- After installation on Windows 2000 or NT, an A.06.30 license key is
required in order to use the Eloquence server components.
During installation, a temporary license key is generated on demand which
is valid until 30 days after installation. Please visit the Eloquence Web site at
http://eloquence.marxmeier.com/license
for details about ordering a permanent Eloquence license key.
Your license file is located in the etc subdirectory of your Eloquence
installation, for example at
C:\Program Files\Hewlett-Packard\Eloquence\etc\license.
Please comment out the previous license key when adding the new A.06.30
license key to your license file. Otherwise the new license may not be
recognized and chklic might output the following messages:
A.06.20: Bad license key revision.
Duplicate sequence number: Ignoring license
If you're using the Eloquence Personal Edition, please use the
license template file license.sam, it contains an updated license
key for the Eloquence Personal Edition. The file is located in the etc
subdirectory of your Eloquence installation and should be copied into the
license file located in the same directory.
Troubleshooting
In rare cases we detected problems during uninstallation of previous HP
Eloquence A.06.30 beta releases. In such a case it might be necessary to
manually clean-up the Windows Installer database:
- Open the "Installer" subdirectory inside your Windows installation
directory (for example C:\Windows\Installer).
- In this "Installer" subdirectory, please delete the subdirectory
which is named "{2BB0A553-CA9B-11D3-8103-00105ABC69D4}".
- For each .msi file in the "Installer" subdirectory, you should find
out if it is related to Eloquence by starting it with a doubleclick
and wait until the first dialog window appears. If this is a "HP
Eloquence A.06.30 Setup" window, immediately click the "Cancel" button
and delete the file. If it is not, immediately click the "Cancel"
button and proceed with the next .msi file.
- Finally, start the new Eloquence A.06.30 setup.exe as
explained above and use the "Remove" option to uninstall the previous
beta release. This should now succeed. Afterwards, start it again to
install the new Eloquence A.06.30 software.
- If this does not succeed which we have experienced in rare cases it
is necessary to manually remove all references to the previous beta
release from the Windows registry. To do this, open the "Run" dialog
from the start menu and execute "regedit". In the "Edit" menu choose
"Find" and search for "355A0BB2B9AC3D1118300001A5CB964D"
(without the quotes) in all keys, values and data. Then delete each
occurrence which is found.
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