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Which information is neccesssary to solve a problem? |
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| Title: | Which information is neccesssary to solve a problem? |
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| Document: | gen_003 |
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| Keywords: | bug report,problem description,log file,error |
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Which information is neccessary to solve a problem
It would be nice if we could recognize the problem :-)
Beeing able to easily reproduce the problem will help a lot.
- Please provide a short description of the problem (in English if
possible).
- Copy (cut and paste) the actual diagnostic display from the screen
where the error occurred (please no graphic hardcopy of a
trivial message box).
- Include the detailed log of the system leading up to the error or
halt. Instructions for debug levels are include with eloqdb6,
eloqsd, etc.
- Write a very short program which reproduces the error (unless
the problem is trivially reproducable).
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